Loyalty cards your customers won't lose.
A digital stamp card for independent cafés. Customers join in seconds, staff stamp it with a scan, and you can see who keeps coming back. There's no app to download, no hardware to buy and no paper cards ending up in the bin.
The problem
Paper stamp cards get lost, forgotten and faked. Big-chain loyalty apps ask customers to download something they'll never open, and they keep your customer data for themselves. Your regulars deserve better, and so does your business.
How it works
Customers join in 10 seconds
They scan a QR code on your counter, type their name, and their card is ready. There's no app store, no password and no account to forget. They can add it to their home screen or save it to Google Wallet.
Staff scan, tap, done
Your till screen runs on any phone or tablet. Point the camera at the customer's QR code, tap "+1 coffee" or enter what they spent, and you're done. It takes about two seconds, even with a queue out the door.
Their card updates instantly
The customer sees the new stamp land on their phone right there at the counter. When a card is full, it tells them their next one is free.
Features
Run a classic "buy 9, get the 10th free" stamp card, a points-per-pound scheme, or both side by side. You decide the rewards and what they cost.
It works in any phone browser. Customers can install it to their home screen in one tap or add it to Google Wallet, so it's always in their pocket.
Stamps and rewards show up on the customer's card the moment they're added. Their Google Wallet pass updates too.
The till and admin areas are PIN-protected, so staff can only stamp and redeem while you keep control of everything else.
Your dashboard shows signups, stamps earned and rewards redeemed by day and by day of week. Pick this week, last month or all time and spot your busiest days at a glance.
See every member, what they've spent and their full history. Adjust points, fix mistakes or remove a customer in a couple of clicks.
Customers choose whether to hear about offers when they sign up, and a clear privacy policy is built in. You build a mailing list of people who actually want to hear from you.
Your café name, your logo and your rewards appear on the card, the till and the wallet pass.
Why cafés choose Drum
No hardware.
Use the phone or tablet you already have.
No training.
If your staff can use a camera, they can use the till.
No friction for customers.
They join in seconds and nothing gets downloaded.
No middleman.
Your customer data stays yours.
Turn first-time visitors into regulars.
Set up your loyalty programme today and stamp your first card this afternoon.
Get started